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iPad Pro Series Repairs in Newport: Same-Day Fixes by Apple-Only Technicians

Cracked your iPad Pro 12.9-inch 6th gen, iPad Pro 13-inch, or iPad Pro 11-inch M5? Walk into iPhone Repair UK on Commercial Street in Newport city centre and most repairs are back in your hand the same visit, usually in 20 to 40 minutes. Free diagnostic, a fixed written quote before any screwdriver comes out, and a 12-month warranty on every repair. We are Apple-only specialists, so there is no guesswork, no upselling, and no unanswered questions.

The iPad Pro Series covers 3 models in Apple’s lineup. This page covers what makes each model distinct, what we repair across the whole range, how much it costs, and what to expect when you walk in.
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About the iPad Pro Series

The flagship iPad lineup, from 12.9-inch Mini-LED to OLED tandem displays.
The iPad Pro is Apple’s flagship tablet, aimed at creative professionals and users who need the full-fat iPad experience: top-tier chips, the largest displays, Thunderbolt / USB-4 ports, Pro camera systems, and ProMotion 120Hz refresh. iPhone Repair UK’s iPad Pro service covers the three most recent Pro generations: the iPad Pro 12.9-inch 6th generation (M2, October 2022), the iPad Pro 13-inch (M4, May 2024), and the iPad Pro 11-inch M5 (October 2025).

These are specialist repairs. The displays alone (Mini-LED on the 6th generation, tandem OLED on the M4 and M5) are among the most expensive components in any consumer electronic device. iPhone Repair UK stocks displays for the 12.9-inch 6th generation in-house, with the 13-inch M4 and 11-inch M5 screens quoted individually at the counter after a free diagnostic.
Book Your iPad Pro Series Diagnostic

iPad Pro 12.9-inch (6th Gen)

Released: October 2022 · Starting storage: 128GB · UK launch price: £1,249
The 12.9-inch iPad Pro with Mini-LED display and the Apple M2 chip.
The iPad Pro 12.9-inch 6th generation launched in October 2022 as a chip refresh of the 5th generation, keeping the 12.9-inch Liquid Retina XDR display (Mini-LED with 2596 by 2048 pixels, 1000 nits standard brightness, 1600 nits HDR peak) and the flat-edge chassis.

The chip is the Apple M2, paired with 8GB or 16GB of RAM depending on storage tier. Thunderbolt / USB-4 port, ProMotion 120Hz, Face ID, Apple Pencil 2nd generation support (hover feature added on this generation). Rear 12-megapixel wide + 10-megapixel ultra-wide + LiDAR Scanner.

For repair, the Mini-LED display is a specialist component and iPhone Repair UK’s from-price is £210. Battery sits at £150 reflecting the large cell, charging port at £85. All services are typically 2 to 4 days turnaround due to the complex internal construction.

Spec

Value

Display
12.9″ Mini-LED
Chip
Apple M2
Port
Thunderbolt
Pencil
Hover support

iPad Pro 13-inch

Released: May 2024 · Starting storage: 256GB · UK launch price: from £1,299
The 13-inch iPad Pro with tandem OLED display and Apple M4.
The iPad Pro 13-inch (May 2024) replaced the 12.9-inch Mini-LED with a brand new tandem OLED display, which stacks two OLED panels together for higher brightness (1000 nits standard, 1600 nits HDR, 2000 nits peak) with the perfect blacks of OLED. The display runs at 2752 by 2064 pixels.

The chip is the Apple M4 (Apple’s first consumer silicon with hardware-accelerated ray tracing), paired with 8GB or 16GB of RAM. Thunderbolt / USB-4, ProMotion 120Hz, Face ID. The chassis is thinner than any previous iPad Pro at just 5.1mm. Apple Pencil Pro support.

For repair, the tandem OLED display is a highly specialist part and iPhone Repair UK quotes pricing at the counter after a free diagnostic. Battery from £165, charging port from £85. Turnaround is 2 to 4 days on most jobs.

Spec

Value

Display
13″ Tandem OLED
Chip
Apple M4
Thickness
5.1mm
Pencil
Apple Pencil Pro

iPad Pro 11-inch (M5)

Released: October 2025 · Starting storage: 256GB · UK launch price: from £999
The 11-inch iPad Pro M5 with tandem OLED and the Apple M5 chip.
The iPad Pro 11-inch M5 (October 2025) refreshed the smaller iPad Pro with the Apple M5 chip, the latest generation of Apple silicon. The 11-inch tandem OLED display matches the brightness and contrast of the 13-inch model at a smaller size, at 2420 by 1668 pixels.

The chip is the Apple M5, paired with 8GB or 16GB of RAM. Thunderbolt / USB-4 port, ProMotion 120Hz, Face ID, Apple Pencil Pro support. The chassis is similarly thin to the 13-inch Pro.

For repair, the 11-inch M5 is the newest iPad in our workshop. iPhone Repair UK’s screen pricing is quoted at the counter after a free diagnostic (the tandem OLED is a highly specialist part). Battery from £165, charging port from £85. Turnaround is 2 to 4 days typically.

Spec

Value

Display
11″ Tandem OLED
Chip
Apple M5
Port
Thunderbolt
Launch
October 2025

iPad Pro Series Repair Prices

iPad Pro Series Cracked Screen Repair

Walk-in iPad Pro Series screen repair for cracked glass, ghost touch, dead pixels, lines across the panel, or a display that shows nothing at all. iPhone Repair UK fits a tested replacement, recalibrates where supported, and runs a full function check on handover. Most iPad Pro Series screen jobs are done in 20 to 40 minutes while you wait.

Model

Price

iPhone 6
From £25
iPhone 6 Plus
From £30
iPhone 6S
From £25
iPhone 6S Plus
From £30
Learn more about our iPhone Cracked Screen Repair service

iPad Pro Series Battery Replacement

If your iPad Pro Series device drains fast, shuts down at 30 to 40 percent, feels warmer than it used to, or shows a Battery Service notification, the cell is on its way out. We fit a fresh iPad Pro Series battery, calibrate the health reading, and run a full function test. Fitted while you wait, usually in 20 to 40 minutes, with a free battery health check first.

Model

Price

iPhone 6
From £25
iPhone 6 Plus
From £25
iPhone 6S
From £25
iPhone 6S Plus
From £25
Learn more about our iPhone Battery Replacement service

iPad Pro Series Charging Port Repair

Loose cable, slow charging, or no charge at all on your iPad Pro Series device? We clean, test, and fit a replacement Thunderbolt / USB-C port on the same visit, usually in 20 to 40 minutes. Thunderbolt / USB-C connector across every iPad Pro Series model, with a 12-month warranty on the port and a fixed written quote before any work starts.

Model

Price

iPhone 6
From £30
iPhone 6 Plus
From £30
iPhone 6S
From £30
iPhone 6S Plus
From £30
Learn more about our iPhone Charging Port Repair service
Book Your iPad Pro Repair

Most Common iPad Pro Series Faults We See

Every generation has its own fault pattern. These are the issues walking through the iPhone Repair UK Newport workshop door most often for the iPad Pro Series.

Cracked tandem OLED display

On the M4 and M5 iPad Pro, the tandem OLED is extremely delicate. A crack almost always requires a full display assembly replacement. iPhone Repair UK quotes individually at the counter after a free diagnostic.

Mini-LED display backlight bloom on 6th gen

If localised "bloom" around bright elements on a dark background has become visibly worse, the fault is usually a failing Mini-LED array. Full display replacement from £210.

Thunderbolt port intermittent data transfer

The Thunderbolt / USB-4 port on iPad Pro is more complex than USB-C 2.0. If data transfer drops or fast charging stops, the port may need replacement. From £85 across all three Pro models.

Battery swelling pushing display outward

Large iPad Pro batteries can swell with age, pushing the display up and causing touch issues or a visibly uneven surface. Stop using the iPad and bring it in; the swelling is a safety concern.

Face ID failure after screen damage

On iPad Pro, Face ID uses sensors around the TrueDepth array near the top of the display. If a drop or screen damage has affected the sensor housing, Face ID may fail. iPhone Repair UK preserves the sensor array on every screen job.

Where to Find Us and Opening Hours

iPhone Repair UK is on Commercial Street in Newport, Wales, two minutes walk from Friars Walk and five minutes from Newport train station. Walk-ins are welcome, and most iPad Pro Series repairs are started as soon as you arrive.

Opening hours:

Address: 39 Commercial St, Newport NP20 1HP

Monday to Saturday: 9am to 6pm

Sunday: 11am to 4pm

Call Us: 07424 623491

iPad Pro Series Repair FAQs

Call iPhone Repair UK for a current quote. The tandem OLED is a highly specialist part and pricing varies by availability. The free diagnostic confirms the exact fault and quote.
Yes. From £210 for the full display replacement. 2 to 4 days turnaround, with 12-month warranty.
Yes, provided the TrueDepth sensor array is correctly transferred to the new display, which iPhone Repair UK does on every iPad Pro screen job. Face ID is tested on handover.
2 to 4 days typically. The battery is bonded to the chassis and the repair involves careful display removal and refit.
The M4 13-inch and M5 11-inch Pro models support Apple Pencil Pro with full feature set (squeeze, barrel roll, haptic feedback). The 12.9-inch 6th generation supports Apple Pencil 2nd generation with hover.
Yes. iPad Pros do not carry IP ratings. Ultrasonic board clean, 2 to 4 days turnaround, no fix means no fee.
No. Apple Intelligence runs on the M-series chip and RAM, which our repairs do not affect. All AI features continue working after any screen, battery, or port repair.
Book Your iPad Pro Series Repair Today
Walk into iPhone Repair UK on Commercial Street for a same-day or quick-turnaround iPad Pro 12.9-inch 6th gen, iPad Pro 13-inch, or iPad Pro 11-inch M5 repair. Free diagnostic, fixed quote before any work, and a 12-month warranty on everything we fix.

Ring the counter or walk in. Say WEBFIX at the counter for 10% off your first repair.
Book Your iPad Pro Repair Now

Walk in: 39 Commercial St, Newport NP20 1HP

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Since 2016, iPhone Repair UK has been Newport's dedicated Apple device repair specialist, focusing exclusively on iPhone and iPad repairs. Unlike general mobile repair shops, we don't repair other smartphone brands, allowing our experienced technicians to specialise in Apple devices. From screen and battery replacements to charging port, camera, and water damage repairs, we deliver fast, reliable service with quality workmanship and same-day repairs available for most devices.
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