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iPhone 11 Series Repairs in Newport: Same-Day Fixes by Apple-Only Technicians

Cracked your iPhone 11, 11 Pro, or 11 Pro Max? Walk into iPhone Repair UK on Commercial Street in Newport city centre and most repairs are back in your hand the same visit, usually in 20 to 40 minutes. Free diagnostic, a fixed written quote before any screwdriver comes out, and a 12-month warranty on every repair. We are Apple-only specialists, so there is no guesswork, no upselling, and no unanswered questions.

The iPhone 11 Series covers 3 models in Apple’s lineup. This page covers what makes each model distinct, what we repair across the whole range, how much it costs, and what to expect when you walk in.
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About the iPhone 11 Series

Night Mode, ultra-wide, and the Pro naming that stuck.
Released in September 2019, the iPhone 11, 11 Pro, and 11 Pro Max introduced the “Pro” naming that Apple still uses on today’s flagship iPhones, split the lineup between an LCD-first value tier and OLED Pro tiers, and gave the whole iPhone range three transformative camera upgrades: Night Mode, Deep Fusion, and an ultra-wide 0.5x lens that would become standard across every iPhone from then on.

Six years on, the iPhone 11 series is squarely in its late middle age: the LCD on the standard 11 holds up well, the OLED Pro and Pro Max panels are starting to show their first signs of burn-in, and almost every unit still in daily use is on its second or third battery. iPhone Repair UK sees more iPhone 11 service work than any other single generation, and we keep screens, batteries, charging ports, back glass, and camera modules for all three models in stock on Commercial Street.
Book Your iPhone 11 Series Diagnostic

iPhone 11

Released: September 2019 · Starting storage: 64GB · UK launch price: £729
The LCD-based value flagship with the first dual ultra-wide camera and Night Mode.
The iPhone 11 is the LCD-based successor to the iPhone XR, keeping the same 6.1-inch Liquid Retina panel at 1792 by 828 pixels but adding the first ultra-wide camera to any non-Pro iPhone. The rear camera is a dual 12-megapixel system (wide + ultra-wide 0.5x), both introduced alongside Night Mode and Deep Fusion computational photography.

Internally the 11 runs the Apple A13 Bionic with 4GB of RAM, a step up from the XR’s A12 and 3GB. The aluminium chassis is matte-finished glass on the back for Qi wireless charging up to 7.5W. Lightning port, Face ID, IP68 water resistance to 2 metres for 30 minutes. Battery life is excellent: up to 17 hours of video playback, the longest in the series on launch.

For repair, the iPhone 11 is the single most common model in iPhone Repair UK’s workshop. The LCD panel at £40 is the cheapest OLED-free option in the whole range from the X onward, batteries are stocked in bulk, and the Qi wireless charging coil is preserved on every back glass job via our laser-removal method.

Spec

Value

Display
6.1″ Liquid Retina LCD
Chip
A13 Bionic
Rear cam
12+12 MP wide + ultra
Water
IP68

iPhone 11 Pro

Released: September 2019 · Starting storage: 64GB · UK launch price: £1,049
The first iPhone with triple cameras and the first “Pro” branded model.
The iPhone 11 Pro is the 5.8-inch OLED Pro-tier device, with the first triple-camera system on any iPhone and the first use of the “Pro” name. The Super Retina XDR OLED display is 5.8 inches at 2436 by 1125 pixels, with HDR10, Dolby Vision, and 800 nits standard brightness peaking at 1200 nits for HDR content.

The triple camera adds a 12-megapixel 2x telephoto to the standard wide and ultra-wide, giving the Pro a 4x optical zoom range (0.5x to 2x) with Night Mode across the main lens. The A13 Bionic is shared with the standard 11 but with 4GB of RAM. Battery life hits 18 hours of video playback, with an 18W fast charger in the box. Stainless steel chassis with matte frosted glass back, IP68.

For repair, the Pro’s OLED display is a more expensive component than the standard 11’s LCD, but iPhone Repair UK’s from-price of £40 still matches the standard 11 for most jobs. The triple-camera system means we identify which specific lens is failing during the free diagnostic. Face ID preservation on every screen job via original sensor transfer.

Spec

Value

Display
5.8″ Super Retina XDR OLED
Chip
A13 Bionic
Rear cam
12+12+12 MP triple
Launch
First “Pro”

iPhone 11 Pro Max

Released: September 2019 · Starting storage: 64GB · UK launch price: £1,149
The 6.5-inch Pro flagship with the longest battery life ever on an iPhone at launch.
The iPhone 11 Pro Max is the 6.5-inch sibling of the 11 Pro, sharing every component spec but scaled up: the Super Retina XDR OLED runs at 2688 by 1242 pixels, the battery holds up to 20 hours of video playback (the longest ever on an iPhone at launch), and the stainless steel chassis is larger to match. Triple-camera system identical to the Pro.

Internals match the Pro: A13 Bionic, 4GB RAM, Face ID, IP68 to 2 metres, Lightning, Qi wireless. The front TrueDepth camera is 12 megapixels. Storage was 64GB, 256GB, 512GB.

For repair, the Pro Max is the most expensive model in the series to work on because of the larger 6.5-inch OLED. iPhone Repair UK’s from-prices step up to £45 for screen, £45 for battery, and £55 for charging port and back glass; the triple camera remains £45 same as the Pro. Face ID preservation and OLED calibration on every screen job.

Spec

Value

Display
6.5″ Super Retina XDR OLED
Chip
A13 Bionic
Battery
20 hr video
Water
IP68

iPhone 11 Series Repair Prices

iPhone 11 Series Cracked Screen Repair

Walk-in iPhone 11 Series screen repair for cracked glass, ghost touch, dead pixels, lines across the panel, or a display that shows nothing at all. iPhone Repair UK fits a tested replacement, recalibrates where supported, and runs a full function check on handover. Most iPhone 11 Series screen jobs are done in 20 to 40 minutes while you wait.

Model

Price

iPhone 11
From £40
iPhone 11 Pro
From £40
iPhone 11 Pro Max
From £45
Learn more about our iPhone Cracked Screen Repair service

iPhone 11 Series Battery Replacement

If your iPhone 11 Series device drains fast, shuts down at 30 to 40 percent, feels warmer than it used to, or shows a Battery Service notification, the cell is on its way out. We fit a fresh iPhone 11 Series battery, calibrate the health reading, and run a full function test. Fitted while you wait, usually in 20 to 40 minutes, with a free battery health check first.

Model

Price

iPhone 11
From £40
iPhone 11 Pro
From £40
iPhone 11 Pro Max
From £45
Learn more about our iPhone Battery Replacement service

iPhone 11 Series Charging Port Repair

Loose cable, slow charging, or no charge at all on your iPhone 11 Series device? We clean, test, and fit a replacement Lightning port on the same visit, usually in 20 to 40 minutes. Lightning connector across every iPhone 11 Series model, with a 12-month warranty on the port and a fixed written quote before any work starts.

Model

Price

iPhone 11
From £45
iPhone 11 Pro
From £45
iPhone 11 Pro Max
From £55
Learn more about our iPhone Charging Port Repair service

iPhone 11 Series Back Glass Repair

Cracked rear housing on your iPhone 11 Series device restored on the same visit, usually within 60 minutes. Our laser-removal method breaks down the adhesive bond without heating the chassis, protects the internal wireless charging coil and NFC antenna, and keeps MagSafe working on handover where fitted. Free diagnostic and a fixed written quote before any work.

Model

Price

iPhone 11
From £55
iPhone 11 Pro
From £55
iPhone 11 Pro Max
From £55

iPhone 11 Series Camera Repair

Blurry iPhone 11 Series photos, cracked rear lens glass, autofocus hunting, or a front camera that will not turn on. We identify which module is failing, fit a tested replacement, and recalibrate the lens stack. Fitted while you wait, usually in 20 to 40 minutes, with a 12-month warranty on every camera module.

Model

Price

iPhone 11
From £40
iPhone 11 Pro
From £40
iPhone 11 Pro Max
From £45
Learn more about our iPhone Camera Repair service
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Most Common iPhone 11 Series Faults We See

Every generation has its own fault pattern. These are the issues walking through the iPhone Repair UK Newport workshop door most often for the iPhone 11 Series.

Battery health below 80 percent

iPhone 11 series batteries are now 5 to 6 years old on original units, and the vast majority are below 80 percent. iOS begins throttling performance below this threshold, so a battery replacement visibly speeds up the whole phone. From £40 for all three models.

OLED burn-in on Pro and Pro Max

After years of use, iPhone 11 Pro and Pro Max OLEDs can show faint ghosting of static elements like the status bar and keyboard. The only fix is a new OLED panel. iPhone 11 (LCD) does not have this issue.

Ultra-wide camera distortion or focus hunting

The ultra-wide lens on all three models has a fixed focus with autofocus assistance, which can degrade over years as internal lubrication dries. The symptom is soft or hunting ultra-wide shots. Full camera module replacement.

Face ID failure in a non-specialist shop's screen replacement

If a previous repair swapped the screen without transferring the original TrueDepth sensor array, Face ID will be permanently disabled. iPhone Repair UK can still replace the screen and fit new TrueDepth hardware, but Face ID itself cannot be re-enabled by Apple's design.

Back glass cracked

The frosted glass on the Pro and Pro Max, and the glossy glass on the standard 11, all crack on hard drops. Laser-removal method preserves the Qi wireless coil and NFC antenna. From £55 for all three models.

Where to Find Us and Opening Hours

iPhone Repair UK is on Commercial Street in Newport, Wales, two minutes walk from Friars Walk and five minutes from Newport train station. Walk-ins are welcome, and most iPhone 11 Series repairs are started as soon as you arrive.

Opening hours:

Address: 39 Commercial St, Newport NP20 1HP

Monday to Saturday: 9am to 6pm

Sunday: 11am to 4pm

Call Us: 07424 623491

iPhone 11 Series Repair FAQs

From £45. The Super Retina XDR OLED is the most expensive display in the series. Fitted with True Tone recalibration and Face ID sensor transfer, with a 12-month warranty.
Almost always battery wear. iOS throttles the chip when battery health drops below 80 percent to prevent shutdowns. A fresh battery brings day-one performance back; the chip itself is not degrading.
The iPhone 11, 11 Pro, and 11 Pro Max are all supported through iOS 18, with likely support into iOS 19.
Yes. The ultra-wide module is a separate component we can replace, from £40 on the 11 and 11 Pro, £45 on the Pro Max. We confirm the fault during the free diagnostic.
Yes. All three models are IP68-rated to 2 metres for 30 minutes but the seal degrades over the years. Ultrasonic board clean, 1 to 3 days turnaround, no fix means no fee.
No, burn-in is a permanent physical change in the OLED pixels. The only fix is a replacement display, from £40 on the 11 Pro and £45 on the 11 Pro Max.
20 to 40 minutes while you wait. We calibrate the battery health reading, run function tests, and hand it back the same visit with a 12-month warranty.
Book Your iPhone 11 Series Repair Today
Walk into iPhone Repair UK on Commercial Street for a same-day or quick-turnaround iPhone 11, 11 Pro, or 11 Pro Max repair. Free diagnostic, fixed quote before any work, and a 12-month warranty on everything we fix.

Ring the counter or walk in. Say WEBFIX at the counter for 10 percent off your first repair.
Book Your iPhone 11 Repair Now

Walk in: 39 Commercial St, Newport NP20 1HP

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Since 2016, iPhone Repair UK has been Newport's dedicated Apple device repair specialist, focusing exclusively on iPhone and iPad repairs. Unlike general mobile repair shops, we don't repair other smartphone brands, allowing our experienced technicians to specialise in Apple devices. From screen and battery replacements to charging port, camera, and water damage repairs, we deliver fast, reliable service with quality workmanship and same-day repairs available for most devices.
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