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iPad Series Repairs in Newport: Same-Day Fixes by Apple-Only Technicians

Cracked your iPad 9.7-inch, iPad 10th Generation, iPad 11-inch A16, or iPad 11-inch Wi-Fi? Walk into iPhone Repair UK on Commercial Street in Newport city centre and most repairs are back in your hand the same visit, usually in 20 to 40 minutes. Free diagnostic, a fixed written quote before any screwdriver comes out, and a 12-month warranty on every repair. We are Apple-only specialists, so there is no guesswork, no upselling, and no unanswered questions.

The iPad Series covers 4 models in Apple’s lineup. This page covers what makes each model distinct, what we repair across the whole range, how much it costs, and what to expect when you walk in.
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About the iPad Series

The standard iPad lineup, from the 9.7-inch original to the current 11-inch A16.
Apple’s standard iPad has always been the entry point to the iPad lineup: affordable, broadly capable, and the model most Welsh schools, families, and casual users actually buy. iPhone Repair UK’s standard iPad service covers the whole modern lineup, from the 9.7-inch iPad (the 5th and 6th generation models that dominated the mid-2010s), through the iPad 10th generation (October 2022, the first standard iPad with USB-C and a 10.9-inch display), to the current 11-inch iPad (A16) model that launched in March 2025.

The standard iPad is also the model where repair economics make the most sense. A new iPad 10th generation or iPad 11-inch runs £499 to £599 in Apple’s lineup, but a cracked screen repair costs from £45 to £75 at iPhone Repair UK on Commercial Street. We stock screens, batteries, charging ports, back glass panels, and camera modules for every standard iPad model, with most repairs completed in 1 to 3 days (some screens same visit).
Book Your iPad Series Diagnostic

iPad 9.7-inch

Released: 2017-2018 · Starting storage: 32GB · UK launch price: from £339
The 9.7-inch iPad (5th and 6th generation), the budget-friendly tablet of the late 2010s.
The 9.7-inch iPad models (5th generation 2017 and 6th generation 2018) ran the familiar 9.7-inch Retina display at 2048 by 1536 pixels, with the Apple A9 chip (5th gen) or A10 Fusion (6th gen). Both support the Apple Pencil (1st generation) and the Lightning connector. Rear camera is 8 megapixels, front is 1.2 megapixels. The chassis is aluminium with Touch ID in the Home button.

These iPads are commonly used in schools, family households, and small businesses, often as secondary devices or children’s first tablets. They remain in daily use across Newport despite being 7 to 8 years old.

For repair, the 9.7-inch iPad is one of the most forgiving in the lineup. iPhone Repair UK’s from-price for the screen is £45, with the LCD panel still readily available in high-grade aftermarket. Battery, charging port, back glass, and camera are all stocked and repaired same-visit or next-day.

Spec

Value

Display
9.7″ Retina
Chip
A9 or A10 Fusion
Port
Lightning
ID
Touch ID

iPad 10th Generation

Released: October 2022 · Starting storage: 64GB · UK launch price: £499
The first standard iPad with USB-C, a 10.9-inch Liquid Retina display, and a landscape front camera.
The iPad 10th generation was a significant redesign of the entry-tier iPad. The 10.9-inch Liquid Retina display runs at 2360 by 1640 pixels, with True Tone and anti-reflective coating. The chassis moved to a flat-edge design matching the iPad Air lineup, in four colours (silver, blue, pink, yellow).

Internally the chip is the Apple A14 Bionic (the same chip that drove the iPhone 12 series), paired with 4GB of RAM. The rear camera is 12 megapixels, and the front camera (now 12 megapixels, up from 1.2 on the 9.7-inch) was moved to the landscape edge, which is the natural orientation for video calls when the iPad is used with a keyboard or in a stand.

USB-C port, Touch ID in the top button, Apple Pencil (1st generation) support via adapter. For repair, the 10th generation iPad uses newer parts than the 9.7-inch range. iPhone Repair UK’s from-prices are £70 for screen, £75 for battery, £130 for back glass, £65 for charging port, and £45 for the camera module.

Spec

Value

Display
10.9″ Liquid Retina
Chip
A14 Bionic
Port
USB-C
Front cam
Landscape 12 MP

iPad 11-inch (A16)

Released: March 2025 · Starting storage: 128GB · UK launch price: £329
The current standard iPad with the A16 Bionic chip and an 11-inch Liquid Retina display.
The iPad (A16) 11-inch launched in March 2025 as the current entry-tier iPad in Apple’s lineup. The 11-inch Liquid Retina display is larger than the previous 10th generation’s 10.9-inch panel, while keeping the LCD technology and similar brightness. The chassis is aluminium with the flat-edge design.

The chip is the Apple A16 Bionic (the same chip that drove the iPhone 14 Pro and 15), paired with 6GB of RAM. The rear camera is 12 megapixels, the front camera is 12 megapixels in landscape orientation, and USB-C continues from the 10th generation.

For repair, the 11-inch A16 iPad shares component families with the 10th generation. iPhone Repair UK’s from-prices sit at £70 for screen, £75 for battery, £130 for back glass, £65 for charging port, £45 for camera. 1 to 3 hours turnaround on most screens, 1 to 2 days on battery.

Spec

Value

Display
11″ Liquid Retina
Chip
A16 Bionic
Port
USB-C
RAM
6GB

iPad 11-inch Wi-Fi

Released: 2024-2025 · Starting storage: 64GB · UK launch price: from £399
The 11-inch Wi-Fi iPad variant, with the same body and parts as the mainstream 11-inch.
The 11-inch iPad Wi-Fi is the Wi-Fi-only variant of the 11-inch iPad lineup, with no cellular modem but every other hardware feature intact: 11-inch Liquid Retina display, A16 Bionic chip, 12-megapixel rear and landscape front cameras, USB-C port, and Touch ID in the top button.

The Wi-Fi-only configuration is particularly popular in school fleets and family households that do not need mobile data. The iPad connects via home Wi-Fi, mobile hotspot, or guest Wi-Fi on-site.

For repair, the Wi-Fi-only iPad is slightly simpler internally than the cellular variant (no modem board), but all serviceable components (display, battery, port, camera, back glass) are the same parts. iPhone Repair UK’s from-price for the screen is slightly higher at £75 (reflecting part sourcing), with battery, port, back glass, and camera matching the standard 11-inch pricing.

Spec

Value

Display
11″ Liquid Retina
Chip
A16 Bionic
Connectivity
Wi-Fi only
Front cam
Landscape 12 MP

iPad Series Repair Prices

iPad Series Cracked Screen Repair

Walk-in iPad Series screen repair for cracked glass, ghost touch, dead pixels, lines across the panel, or a display that shows nothing at all. iPhone Repair UK fits a tested replacement, recalibrates where supported, and runs a full function check on handover. Most iPad Series screen jobs are done in 20 to 40 minutes while you wait.

Model

Price

iPad 9.7-inch
From £45
iPad 10th Generation
From £70
iPad 11-inch (A16)
From £70
iPad 11-inch Wi-Fi
From £75
Learn more about our iPhone Cracked Screen Repair service

iPad Series Battery Replacement

If your iPad Series device drains fast, shuts down at 30 to 40 percent, feels warmer than it used to, or shows a Battery Service notification, the cell is on its way out. We fit a fresh iPad Series battery, calibrate the health reading, and run a full function test. Fitted while you wait, usually in 20 to 40 minutes, with a free battery health check first.

Model

Price

iPad 9.7-inch
From £65
iPad 10th Generation
From £75
iPad 11-inch (A16)
From £75
iPad 11-inch Wi-Fi
From £75
Learn more about our iPhone Battery Replacement service

iPad Series Charging Port Repair

Loose cable, slow charging, or no charge at all on your iPad Series device? We clean, test, and fit a replacement Lightning or USB-C port on the same visit, usually in 20 to 40 minutes. Lightning or USB-C connector across every iPad Series model, with a 12-month warranty on the port and a fixed written quote before any work starts.

Model

Price

iPad 9.7-inch
From £45
iPad 10th Generation
From £65
iPad 11-inch (A16)
From £65
iPad 11-inch Wi-Fi
From £65
Learn more about our iPhone Charging Port Repair service

iPad Series Back Glass Repair

Cracked rear housing on your iPad Series device restored on the same visit, usually within 60 minutes. Full strip and rebuild where needed to keep antenna fit and button alignment correct. Free diagnostic and a fixed written quote before any work.

Model

Price

iPad 9.7-inch
From £85
iPad 10th Generation
From £130
iPad 11-inch (A16)
From £130
iPad 11-inch Wi-Fi
From £130

iPad Series Camera Repair

Blurry iPad Series photos, cracked rear lens glass, autofocus hunting, or a front camera that will not turn on. We identify which module is failing, fit a tested replacement, and recalibrate the lens stack. Fitted while you wait, usually in 20 to 40 minutes, with a 12-month warranty on every camera module.

Model

Price

iPad 9.7-inch
Call to Confirm
iPad 10th Generation
From £45
iPad 11-inch (A16)
From £60
iPad 11-inch Wi-Fi
From £60
Learn more about our iPhone Camera Repair service
Book Your iPhone 6 Repair

Most Common iPad Series Faults We See

Every generation has its own fault pattern. These are the issues walking through the iPhone Repair UK Newport workshop door most often for the iPad Series.

Cracked front glass

The single most common iPad fault across every generation. The large flat panel takes most of the drop impact. iPhone Repair UK fits tested replacement glass or full display assemblies depending on model, from £45 to £75.

Battery swelling

iPad batteries bought with the device are large (around 7000mAh on the 10.9-inch and 11-inch models) and can swell visibly after 5+ years of charging. Stop charging the iPad and bring it in; swelling is a safety issue.

Charging port not accepting cable

iPad charging ports (Lightning on 9.7-inch, USB-C on 10th gen and 11-inch) collect pocket and bag debris over the years. Deep clean usually works; replacement port otherwise.

Home button Touch ID stopped working (9.7-inch)

On the 6 Plus and 6S Plus specifically, the OIS camera module can fail with a visible wobble inside the lens. The symptom is a camera that cannot focus or that makes a rattling sound when the phone is moved. The fix is a full camera module replacement.

Front camera foggy or dim

iPad front cameras sit behind a small plastic lens that scratches and fogs over the years. The symptom is washed-out FaceTime calls. Full front camera module replacement from £45.

Where to Find Us and Opening Hours

iPhone Repair UK is on Commercial Street in Newport, Wales, two minutes walk from Friars Walk and five minutes from Newport train station. Walk-ins are welcome, and most iPad Series repairs are started as soon as you arrive.

Opening hours:

Address: 39 Commercial St, Newport NP20 1HP

Monday to Saturday: 9am to 6pm

Sunday: 11am to 4pm

Call Us: 07424 623491

iPad Series Repair FAQs

Every standard iPad: the 9.7-inch (5th and 6th gen), the 10th generation (10.9-inch), the 11-inch A16, and the 11-inch Wi-Fi. Separate pages cover iPad Mini, iPad Air, and iPad Pro.
From £70. iPhone Repair UK fits a tested replacement display, runs a full function check, and provides a 12-month warranty. 1 to 3 hours turnaround for most screens.
Yes. We stock screens, batteries, Lightning ports, and camera modules for the 5th and 6th generation 9.7-inch iPad. Repair is excellent value against a replacement at this age.
On models with Touch ID in the Home button (9.7-inch iPad), yes, provided we transfer your original Home button. On models with Touch ID in the top button (10th generation and 11-inch), the Touch ID sensor is a separate component and typically survives screen repairs.
1 to 2 days typically for standard iPads. The battery is bonded to the chassis more firmly than on iPhone, which adds disassembly time.
Yes. iPads do not carry IP water resistance ratings in most generations, so water damage is relatively common. Ultrasonic board clean, 2 to 4 days turnaround, no fix means no fee.
The 5th generation iPad is supported through iPadOS 16; the 6th generation is supported through iPadOS 17. Both will keep working on their last supported iPadOS indefinitely.
Book Your iPad Series Repair Today
Walk into iPhone Repair UK on Commercial Street for a same-day or quick-turnaround iPad 9.7-inch, iPad 10th Generation, iPad 11-inch A16, or iPad 11-inch Wi-Fi repair. Free diagnostic, fixed quote before any work, and a 12-month warranty on everything we fix.

Ring the counter or walk in. Say WEBFIX at the counter for 10% off your first repair.
Book Your iPad Repair Now

Walk in: 39 Commercial St, Newport NP20 1HP

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Since 2016, iPhone Repair UK has been Newport's dedicated Apple device repair specialist, focusing exclusively on iPhone and iPad repairs. Unlike general mobile repair shops, we don't repair other smartphone brands, allowing our experienced technicians to specialise in Apple devices. From screen and battery replacements to charging port, camera, and water damage repairs, we deliver fast, reliable service with quality workmanship and same-day repairs available for most devices.
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